Last updated: April 2026
We collect information you provide directly to us, such as when you create an account, complete KYC verification, place orders, or contact support. This includes your name, phone number, email address, PAN number, Demat account details, and bank information required for regulatory compliance.
We use your information to: (a) Process transactions and orders; (b) Verify your identity as required by SEBI regulations; (c) Communicate order updates, notifications, and service announcements; (d) Improve our platform and detect fraud; (e) Comply with legal and regulatory obligations.
We do not sell your personal information. We may share it with: (a) Regulatory bodies as required by law; (b) Depository participants to facilitate share transfers; (c) Payment processors for transaction processing; (d) Service providers who assist our operations under strict confidentiality agreements.
We use industry-standard security measures including encryption, secure servers, and access controls to protect your data. PINs are stored using cryptographic hashing and are never recoverable in plain text.
Your KYC information (PAN, Demat, Bank details) is collected as mandated by SEBI and PMLA regulations. This data is stored securely and used solely for identity verification and regulatory compliance.
We use session cookies necessary for platform functionality and authentication. We do not use tracking cookies for advertising purposes.
We retain your data for as long as your account is active and as required by applicable law. Transaction records are retained for 7 years as per regulatory requirements.
You have the right to access, correct, or request deletion of your personal data. Contact us at privacy@avalon.in for data-related requests. Note that some data may be retained for legal compliance even after account deletion.
We may update this policy periodically. We will notify you of significant changes via email or in-app notification. Continued use of the platform after changes constitutes acceptance.
For privacy concerns, contact our Data Protection Officer at privacy@avalon.in or write to us at our registered Mumbai office.